ITExamDump의SAP C-BOSUP-90시험자료의 문제와 답이 실제시험의 문제와 답과 아주 비슷합니다. 우리의 짧은 학습가이드로 빠른 시일 내에 관련지식을 터득하여 응시준비를 하게 합니다. 우리는 우리의SAP C-BOSUP-90인증시험덤프로 시험패스를 보장합니다.
SAP인증 C-BOSUP-90시험이 너무 어려워 보여서 오르지못할 산처럼 보이시나요? 그건ITExamDump의 SAP인증 C-BOSUP-90시험문제에 대비하여 제작한SAP인증 C-BOSUP-90덤프가 있다는 것을 모르고 있기때문입니다. SAP인증 C-BOSUP-90시험에 도전하고 싶으시다면 최강 시험패스율로 유명한ITExamDump의 SAP인증 C-BOSUP-90덤프로 시험공부를 해보세요.시간절약은 물론이고 가격도 착해서 간단한 시험패스에 딱 좋은 선택입니다.
많은 사이트에서SAP 인증C-BOSUP-90 인증시험대비자료를 제공하고 있습니다. 그중에서 ITExamDump를 선택한 분들은SAP 인증C-BOSUP-90시험통과의 지름길에 오른것과 같습니다. ITExamDump는 시험에서 불합격성적표를 받으시면 덤프비용을 환불하는 서
SAP인증 C-BOSUP-90시험을 패스해서 자격증을 취득하려고 하는데 시험비며 학원비며 공부자료비며 비용이 만만치 않다구요? 제일 저렴한 가격으로 제일 효과좋은ITExamDump 의 SAP인증 C-BOSUP-90덤프를 알고 계시는지요? ITExamDump 의 SAP인증 C-BOSUP-90덤프는 최신 시험문제에 근거하여 만들어진 시험준비공부가이드로서 학원공부 필요없이 덤프공부만으로도 시험을 한방에 패스할수 있습니다. 덤프를 구매하신분은 철저한 구매후 서비스도 받을수 있습니다.
시험 번호/코드: C-BOSUP-90
시험 이름: SAP (SAP Certified Support Associate - Incident Management with SAP BusinessObjects)
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Q&A: 80 문항
업데이트: 2013-11-21
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NO.1 What is the characteristic of a system when defined as a subset of the installation in SAP
systems?
(Choose two)
A. A system corresponds to production, test AND development environment.
B. A system is identified using a system ID.
C. One system can be a child to multiple installations.
D. A system corresponds to either production, test OR development environment.
Answer: B,D
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NO.2 What is Product Support Hierarchy in SAP environment? (Choose two)
A. It is an instrument in organization and reporting within Product Support.
B. It defines the maintenance pricing level.
C. It is a view on the Application Component Hierarchy.
D. It is part of the Service Level Agreement.
Answer: A,C
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NO.3 The customer has an error that can be reproduced on their system.
How do you proceed to investigate this issue?
A. The customer is no longer entitled to support since they have caused a fault in the system.
B. Ask the customer to use a different system since this installation is experiencing issues.
C. Ask the customer to document the workflow step by step so that you can attempt to
reproduce the issue on your internal system.
D. The customer's system has the fault therefore you only need to use their system for further
investigation and testing.
Answer: C
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NO.4 What is the recommended way to progress a message that is difficult to clarify?
A. Escalate the message immediately to a more senior support consultant.
B. Ask the client to provide screenshots and request information point by point.
C. Change the message status to Customer Action and tell the client that you cannot do much
until more information is provided.
D. Force the client to close the message and open a new one that is clearer.
Answer: B
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NO.5 As an SAP partner you have implemented SAP Solution Manager.
Which of the following statements reflects the requirements with regards to SAP Solution
Manager installation on the customer site?
A. Customers do not require their own SAP Solution Manager installation.
B. Customers require their own installation of SAP Solution Manager.
C. Customers and partner need to have SAP Solution Manager clustered.
D. Customers need to install SAP Solution Manager and the partner needs to connect to it.
Answer: A
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NO.6 What does priority in incident management mean?
A. It is an attribute of the customer's system.
B. It is an attribute that characterizes the urgency of an issue.
C. It is an attribute of the Service Desk.
D. It defines the importance of the customer for SAP.
Answer: B
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NO.7 What type of reports can be produced with SAP EarlyWatch Alert?
A. Reports exclusively with graphics
B. Reports with animations
C. Reports with or without graphics
D. Reports exclusively without graphics
Answer: D
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NO.8 What characterizes On the Job Enablement sessions?
A. They are workshops coordinated by the Partner Services Adviser (PSA).
B. They are open workshops.
C. They are not available to Channel partners.
D. They are chargeable add-ons.
Answer: A
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NO.9 You receive a customer message where several issues are reported.
What will be your next step?
A. Ask the customer to create one message per issue.
B. Ask your colleagues for processing this message.
C. Solve all issues in the message, because it is beneficial for customers to report several issues in
one message.
D. Start message processing without contacting the customer.
Answer: A
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NO.10 What can the processor use in the Service Desk for message processing? (Choose two)
A. CRM_DNO_MONITOR transaction within SAP GUI
B. Transaction INCMAN
C. Business Process Monitoring Work Center
D. Incident Management Work Center
Answer: A,D
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